FAQ

1 How does LookHealthyStore keep excellent price and high quality?

All products on LookHealthyStore are directly supplied by brand manufacturers, and they are all qualified large-scale factories that have signed long-term supply agreements. The supply of goods is more stable, the price is lower, and the quality is better.

2 Where is your company?

Our company office is in Wuhan, China.
Our packages are all sent from Shenzhen, China, where is our general warehouse.

3 What forms of payment do you accept?

Now we can accept Paypal payment online.

We also accept WeChat Pay and Alipay. Please contact us directly at Jonesecho@lookhealthystore.com

4 Is the logistics fee free worldwide?

Yes, we provide free shipping worldwide with no any fees, and it is fast and stable registered logistics, and all packages have logistics tracking information.

5 Do you provide customs clearance fee?

Yes, for all orders from all countries in the world (excluding Brazil, India, because Brazil and India customs require nationals to bear customs clearance costs), the customs clearance fee is borne by LookHealthyStore.

6 Do all your products have authoritative certifications?

Every brand we cooperate with has authoritative certification, which is the primary prerequisite for our cooperation.

7 Does your products test on animals?

All brands that LookHealthyStore cooperates with are qualified products that have been monitored by the China Skin Care Products Administration, where animal testing for cosmetic products has not been permitted since 2005.
Our suppliers are also held to these same standards and we only partner with the ones that do not test on animals.

Please rest assured to shop, any questions, please contact: 

Jonesecho@lookhealthystore.com